WePow is here to help! WePow is the company that operates our virtual interview platform and they have awesome customer support. Check out their common troubleshooting tips or shoot them a message if you are having technical issues that are preventing you from completing your interview (connecting your webcam, error while recording, etc.) They can usually troubleshoot any tech issues very quickly.
If you have questions about the process itself - send our Scouts a message at firstname.lastname@example.org!